ChatRoulette Interview

I think interviews for media are hilarious only because I like to guess what the interviewer will glean for his or her article. I answered an email Q&A for a reporter named Laura Casey, who works for the San Jose Mercury News. Her article is online (Chatroulette is the Web’s latest sensation), but it only contains about a sentence of the in-depth answers I supplied.

Alex Leavitt, lead researcher for the Web Ecology Project and a tech research specialist at MIT agrees with Locklear — Chatroulette, which launched in November 2009, is not for social networking or making any lasting connections like Twitter or Facebook.

“For social media experts, I doubt that Chatroulette is important at all,” he says. “It’s novel and intriguing, but there’s little there for them to use as business models.”

Instead, it’s almost anti-community-building. It’s quick and minimalist, which, Leavitt says, could be a platform for “interesting things.”

So, I figured I’d just post my answers here. Read on if you’re interested in my reactions to ChatRoulette.

1. I’d like to know what you, personally, think about CR. Is it exciting, frightening?

I heard about ChatRoulette for the first time right before Web Ecology Camp 3, where we performed our research for the ChatRoulette report. I thought the concept was pretty hilarious, which I feel how people around my age (22) react as well. I’ve heard that older folk feel a bit adverse to or confused with the idea of talking with strangers online (especially via webcam). But I’ve actually had some pretty awesome experiences on ChatRoulette: one night some friends and I talked to a male college student in Turkey for almost two hours, after having spoken to another group of college students in Norway for another 45 minutes. Some people will try to talk to you while others will click Next in less than a second. I just think that most people should approach ChatRoulette with a sense of humor, ready to click Next when they encounter content they don’t like.

2. I’d love to know why you think this is such a big story for journalists and for social media experts. Why is this site different than the billions of other sites that come online every week?

I think that the site is full of such hype for journalists because it’s the “big thing” on the Internet right now: it’s controversial only because there’s occasionally explicit content. Given that over the past couple of years, news outlets have begun to cover online content more thoroughly, I do not find it strange that ChatRoulette eventually was picked up. The hype also built as major sources ran anecdotal articles about it; I believe that New York Magazine was the first. Even more organizations are jumping onto the bandwagon now that the New York Times and even Jon Stewart have run coverage.

For social media experts, I doubt that ChatRoulette is important at all. It’s novel and intriguing, but there’s little there for them to use as business models. Of course, we’re talking about “social media experts” as in people who are hired to analyze social networks for potential marketing purposes.

As for us at the Web Ecology Project, we find ChatRoulette primarily interesting because it’s an online system that has done something new: the platform does not allow for the creation of lasting connections between users, unlike other social networks (which emphasize connections). In fact, we might think of ChatRoulette possessing anti-network attributes. This type of system is why we dub the social structure that forms around ChatRoulette a “probabilistic community,” because the code of ChatRoulette ensures that a community might never form. Also, we find ChatRoulette particularly awesome because it was constructed with a minimalist approach, just like other online spaces that foster bits of Internet culture, like Craigslist.org or 4chan.org. The less restraints by the platform, the more capabilities users possess to produce interesting things.

3. I’ve been hearing from people that CR reminds them of sort of the “Dawn of Time” of the Internet. Like chat rooms in AOL and the like, where there was no moderation. Is this something you think about?

I can understand why people want to think of ChatRoulette like AOL chatrooms, and while I would like to agree (it’s a bit nostalgic, since I was in middle school when I used AOL as a hangout), they’re not the same. First, in terms of how each platform works, it’s true that interacting on AOL’s chatrooms frequently produced conversations between strangers, but random encounters there are not any different from those on modern Internet forums (or ordinary face-to-face networking in real life for that matter).

As for moderation, ChatRoulette is actually bounded by community-driven moderation: there is a Report button at the top of the page, and according to a recent interview with Andrey Ternovskiv once a user is Report-ed 3 times, his or her IP address is banned from the site. Even sites like 4chan are run by moderators, albeit only for the most extreme explicit content, but it’s still moderation all the same.

4. Does CR prove (not like we needed any more evidence!) that anonymity will bring about sexual impulses, voyeurism and exhibitionism?

Anonymity does not equate to sexual deviancy (“sexual impulses, voyeurism, and exhibitionism”). However, those users exhibiting explicit content on ChatRoulette have already solved the equation that makes up the “web ecology” of the website — how the platform shapes user interaction, and (vice-versa) how users then shape the culture of the platform. These specific users are simply taking advantage of the website’s architecture. However, I believe that the moderation of the site on top of (as we explain in our report) the influx of a multitude of new users will help decrease the chance of encountering explicit content on ChatRoulette. Then again, you also have to take into account the current community on the site: about 1/4 of ChatRoulette’s users are from the United States, so it’s possible that more encounters with explicit content will occur after 8:00 pm (when most people are sitting in the privacy of their own home).

5. Do you think CR has any value other than being just a neat pastime?

ChatRoulette certainly has value, but it may be more theoretical and academic than anything else. It certainly is an interesting case study for those interested in examining how communities form online, especially given the restraints of particular platforms. Other significant areas of study might be around issues of perception (eg., Nexting click-through rates based on who or what appears) or cultural production (eg., Are there trends in the appearance of masks on ChatRoulette?).

ChatRoulette has for me been an interesting space for social gaming. A few people have held up signs saying “Make this face.” or “Thumbs up for science!” that have garnered a lot of participants. The existence of communities outside of ChatRoulette that uses ChatRoulette as an interface for content (such as http://catroulette.tumblr.com, which we use as an example in the report) have been using game-like strategies to interact with other users. It seems that Andrey actually changed the Start button to New Game recently, which in relation to this point about gaming is a bit philosophical in itself!

6. Finally, (I have to ask) do you have any concerns about young people being exposed to nudity, masturbation and possible sexual predators on the site? Does CR reinforce anything about parenting and the Internet?

Obviously a site where practically anything can appear might be daunting for parents. When I was younger, my parents didn’t know much about the Internet when I frequented Neopets.com, AOL chatrooms, and the like in the late ’90s/early ’00s. As long as parents educate their children to use common sense while being aware of their surroundings, I think that kids should be able to explore online spaces. Most of what my parents taught me about going out to play in the neighborhood I applied to the online realm back then as well. Certain parents will moderate what their children do online, while others won’t give a damn. And as my friend and colleague danah boyd writes, “Can youth get themselves into trouble here? Sure… like in most public places.” Of course, ChatRoulette also states on the initial page, “You have to be at least 16 years old to use our service.” While this message might not deter as many users as might 4chan’s Disclaimer pop-up when you approach the boards with explicit content, it’s there. We just have to trust that younger users will make informed decisions when they use sites like ChatRoulette.

7. Oops! One more: Is there anything you’d like to change about the site?

I have had thoughts about possible tweaks that Andrey could make to ChatRoulette. For example, I wouldn’t mind having a timer, so that I could see how long each of my conversations (or lack thereof) lasts. But Andrey has stated that most likely he will not implement any major changes to the site. There have already been spin-off sites created with extra moderation or other features, but I would like to take the example of the probabilistic community and extend it further for other applications. For example, what might a social network look like if it deleted all of your friends after three months? I think that experimenting with restraints like these will lead to some fun and surprising online social spaces in the near future.

So, I did some research on ChatRoulette, and…

I made it into the New York Times. I’ve been working on the Web Ecology Project for the past year, and these small projects seem to pay off in pleasant ways.

Strangers in the Net, Exchanging Glances

Also, I’m cited in the Wall Street Journal.

Chatroulette, by the Numbers

Also also, the Huffington Post.

ChatRoulette In Park Slope: Private Goes Public (VIDEO)

And according to one friend, he heard us mentioned on CNN while watching television.

(In other news, I’m going to try to get some content up this week. Look out for it.)